Our Response to COVID-19

At Serra Saginaw Automotive, the health and safety of our customers and associates remains our highest priority.

It's essential for you to have safe and reliable transportation. That's why it's important for you to know that we're still here for you - our dealerships are open! Though we do ask everyone who is able to wear a mask.

We have been keeping up to date with the latest developments concerning the novel coronavirus (COVID-19) outbreak and the broader impact it has on our world, considering how it affects our customers and associates, and taking the necessary precautions to stay operational for our communities during these difficult times.

We are closely following the Centers for Disease Control's (CDC) guidelines and recommendations on the steps we can take to prevent the spread of this virus and will continue sales and service operations in accordance with state orders until advised otherwise by state health officials.

SALES

In accordance with State executive orders, our showrooms are open by appointment or simply stop in, we may have to limit the number of guests inside based on square footage. Our showroom hours are Mon. & Thurs. 8:30am-8pm, Tue, Wed. & Fri. 8:30am-6pm and Saturday, 9am-3pm. 

Team members are available via phone, chat, and email and if you can schedule an appointment, that is helpful. You can also create and start the buying process online - use the BUY NOW button on the vehicle you like.

We are also able to …

  • Deliver vehicles to you for test drives or when you purchase.
  • Meet guests in our parking lots to conduct test drives.
  • Accept electronic submission of driver's licenses/state IDs, vehicle registrations and insurance.
  • Able to sign contracts electronically or in well ventilated areas.
  • and do sanitize vehicles and work stations after contact.

We will continue to follow all guidelines closely and be monitoring procedures regularly.

CLICK HERE TO VIEW INVENTORY

SERVICE

We realize that your car is an essential part of your daily life, therefore, OUR SERVICE DEPARTMENTS, PARTS & COLLISION REPAIR CENTERS ARE OPEN to take care of you and your vehicle. Our main service center is open Mon-Fri 7am-6pm & Saturday 8am-2pm. Parts & Body Shop hours are Mon-Fri 8am-5:30pm & Saturday 8am-2pm. Because this is a very fluid situation again, it's best to contact us ahead of time to schedule your service appointment.

Our quick lube facility is open to perfrom routing maintenance including oil changes, tire rotations, wiper blade replacements and can plug repairable holes in tires. You can call to inquire about current wait times and we'll do our best to judge that. Our quick lube facility is open Mon-Fri 8am-6pm & Saturday 8am-2pm.

SAFETY

We are taking the following proactive measures to ensure the safety and well-being of everyone who visits or works in any of our locations:

  • We have enacted a strict hand-washing protocol that requires associates to wash with soap and water or sanitize hands frequently.
  • Associates have been directed to avoid shaking hands and to stand six feet from customers when possible. Customers are also asked to stand six feet apart from others when possible.
  • We have partnered with our cleaning crews to ensure that all work surfaces are treated with proper disinfectants and high-traffic areas are given special attention.
  • All customer waiting areas and restrooms as well as service advisor and computer areas are being cleaned regularly with a product that has demonstrated effectiveness against viruses similar to COVID-19.
  • The interior of vehicles in the showroom are being wiped down with antibacterial wipes and/or sprayed with a sanitizing product.
  • All vehicles purchased will have frequently touched surfaces thoroughly cleaned and disinfected using a product that contains 70% alcohol.
  • Our service associates have been instructed to wear gloves and utilize protective coverings when moving, or working inside, customer vehicles.
  • Any associate who is sick is directed to stay home, and any employee who appears ill will be sent home immediately.
  • Wedge open as many doors as possible that employees and customers use to eliminate contact with the doors, service aisle to the shop, parts to service, etc.

WHAT YOU CAN DO

In return, we ask that you do your part to prevent the spread of COVID-19. In addition to following the CDC's guidelines of washing your hands and covering coughs/sneezes, we ask that you do not enter our dealerships if you are sick or have been in contact with someone who may have COVID-19. For the safety of our associates and other customers, we would be more than happy to reschedule your appointment for a later date.

Our goal at Serra Saginaw Automotive is and will always be to provide our customers an exceptional experience-whether you choose to view our digital showroom online or to come see us in one when the time is right for you.

Together we will all get through this; and we're here to help! Thank you for your patience and cooperation. We wish everyone health and safety during this difficult time.

Sincerely,
The Serra Saginaw Automotive Team

Hours

  • Monday8:30AM - 8:00PM
  • Tuesday8:30AM - 6:00PM
  • Wednesday8:30AM - 6:00PM
  • Thursday8:30AM - 8:00PM
  • Friday8:30AM - 6:00PM
  • Saturday9:00AM - 3:00PM
  • SundayClosed

How Can We Help?

New Inventory

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Pre-Owned Inventory

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Service Department

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Parts Department

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  1. Serra Saginaw Automotive

    4200 Bay Rd
    Saginaw, MI 48603

    • Sales: (989) 790-0800
  2. Serra Chevrolet Saginaw

    4200 Bay Rd
    Saginaw, MI 48603

    • Sales: (989)790-0800
  3. Serra Toyota Saginaw

    4320 Bay Rd
    Saginaw, MI 48603

    • Sales: (989) 790-2929
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Get in Touch

  • Contact our Sales Department at: (989) 790-0800
  • Monday8:30AM - 8:00PM
  • Tuesday8:30AM - 6:00PM
  • Wednesday8:30AM - 6:00PM
  • Thursday8:30AM - 8:00PM
  • Friday8:30AM - 6:00PM
  • Saturday9:00AM - 3:00PM
  • SundayClosed