Our Response to COVID-19

At Serra Saginaw Automotive, the health and safety of our customers and associates remains our highest priority.

It's essential for you to have safe and reliable transportation. That's why it's important for you to know that we're still here for you - our dealerships are open!

We have been keeping up to date with the latest developments concerning the novel coronavirus (COVID-19) outbreak and the broader impact it has on our world, considering how it affects our customers and associates, and taking the necessary precautions to stay operational for our communities during these difficult times.

We are closely following the Centers for Disease Control's (CDC) guidelines and recommendations on the steps we can take to prevent the spread of this virus and will continue sales and service operations in accordance with state orders until advised otherwise by state health officials.

SALES

In accordance with State executive orders, our showroom is now open by appointment with limitations based on square footage. Our hours are listed on the right. 

Team members are available via phone, chat, and email to schedule your appointment. You can also create your deal online - use the BUY NOW button on the vehicle you like.

We are also…

  • Delivering vehicles to you for test drives or when you purchase.
  • Meeting guests in our parking lots to conduct test drives.
  • Asking for electronic submission of driver's licenses/state IDs, vehicle registrations and insurance.
  • Able to sign contracts electronically or in well ventilated areas.
  • Sanitizing vehicles and work stations after any human contact.

We will continue to follow all guidelines closely and be monitoring procedures regularly.

CLICK HERE TO VIEW INVENTORY

SERVICE

We realize that your car is an essential part of your daily life, and we are happy to share that automotive repair has been classified as a critical business.

Therefore, OUR SERVICE DEPARTMENTS, PARTS & COLLISION REPAIR CENTERS REMAIN OPEN to take care of you and your vehicle. We will be performing oil changes, tire rotations and regular maintenance items that are typically done at our quick lube facility in our main service centers, with no appointment necessary. Please call to check current wait times or to schedule a time that works best.

These departments are available Mon - Fri, 7am - 6pm & Saturday 8am - 2pm. Because this is a very fluid situation, however, however, it is best to contact us ahead of time to be sure and you can also schedule an appointment at that time if you prefer. 

SAFETY

We are taking the following proactive measures to ensure the safety and well-being of everyone who visits or works in any of our locations:

  • We have enacted a strict hand-washing protocol that requires associates to wash with soap and water or sanitize hands frequently.
  • Associates have been directed to avoid shaking hands and to stand six feet from customers when possible. Customers are also asked to stand six feet apart from others when possible.
  • We have partnered with our cleaning crews to ensure that all work surfaces are treated with proper disinfectants and high-traffic areas are given special attention.
  • All customer waiting areas and restrooms as well as service advisor and computer areas are being cleaned regularly with a product that has demonstrated effectiveness against viruses similar to COVID-19.
  • The interior of vehicles in the showroom are being wiped down with antibacterial wipes and/or sprayed with a sanitizing product.
  • All vehicles purchased will have frequently touched surfaces thoroughly cleaned and disinfected using a product that contains 70% alcohol.
  • Our service associates have been instructed to wear gloves and utilize protective coverings when moving, or working inside, customer vehicles.
  • Any associate who is sick is directed to stay home, and any employee who appears ill will be sent home immediately.
  • Wedge open as many doors as possible that employees and customers use to eliminate contact with the doors, service aisle to the shop, parts to service, etc.

WHAT YOU CAN DO

In return, we ask that you do your part to prevent the spread of COVID-19. In addition to following the CDC's guidelines of washing your hands and covering coughs/sneezes, we ask that you do not enter our dealerships if you are sick or have been in contact with someone who may have COVID-19. For the safety of our associates and other customers, we would be more than happy to reschedule your appointment for a later date.

Our goal at Serra Saginaw Automotive is and will always be to provide our customers an exceptional experience-whether you choose to view our digital showroom online or to come see us at one of our dealership locations when the time is right for you.

Together we will all get through this; and we're here to help! Thank you for your patience and cooperation. We wish everyone health and safety during this difficult time.

Please check back frequently for the latest updates.

Sincerely,
The Serra Saginaw Automotive Team

Hours

  • Monday8:30AM - 8:00PM
  • Tuesday8:30AM - 6:00PM
  • Wednesday8:30AM - 6:00PM
  • Thursday8:30AM - 8:00PM
  • Friday8:30AM - 6:00PM
  • Saturday9:00AM - 3:00PM
  • SundayClosed

How Can We Help?

New Inventory

Shop New Inventory

Pre-Owned Inventory

Shop Pre-Owned Inventory

Service Department

Explore Service Department

Parts Department

Explore Parts Department
  1. Serra Saginaw Automotive

    4200 Bay Rd
    Saginaw, MI 48603

    • Sales: (989) 790-0800
  2. Serra Chevrolet Saginaw

    4200 Bay Rd
    Saginaw, MI 48603

    • Sales: (989)790-0800
  3. Serra Toyota Saginaw

    4320 Bay Rd
    Saginaw, MI 48603

    • Sales: (989) 790-2929
Loading Map...

Get in Touch

  • Contact our Sales Department at: (989) 790-0800
  • Monday8:30AM - 8:00PM
  • Tuesday8:30AM - 6:00PM
  • Wednesday8:30AM - 6:00PM
  • Thursday8:30AM - 8:00PM
  • Friday8:30AM - 6:00PM
  • Saturday9:00AM - 3:00PM
  • SundayClosed